System Conversation


I have always been fascinated with systems and the system-level conversation. Over the years I have asked many questions, including:

  • How do systems work?
  • How does one build systems?
  • If the statement ‘I am part of the system’ is true, then how am I specifically impacting the system I exist inside of right now?
  • And, if I am clear I am impacting the system – how can I make a bigger impact on the system for the benefit of all?

If you are someone who has been asking similar questions and are a systems-thinker and systems-tinkerer read on.

One of the key teachings taught to me by my lifelong mentor Robert Chun, is that systems exist inside of language as a social conversation or an operational conversation.

Social conversations about the system give me the ability to talk about the system I belong to, but leave me without any power to impact the system.

Operational conversations about the system give me the ability to work with the system – just the way it is, and the way it isn’t – such that it can be upgraded to serve the people it was built to serve in the most effective way possible.

When I learned about this distinction of operational language, it literally blew my mind. Since gaining this understanding I began to reframe how I speak about systems in this way. This was a turning point for me in how I related to systems.

And, while I have lead many Executive-Level and Ownership-Level conversations with aspiring entrepreneurs and business people, the list below is my first attempt at capturing the data in a  structured format. This list is by no means exhaustive. It is simply an exploration of systems-level language that assists me in understanding systems.

Please let me know if it assists you too.

  1. There is no perfect system.
  2. There is the correct application of a system.
  3. The simpler a system is the more powerful it is.
    1. Simplicity naturally outputs assistance, service and support for the user.
  4. The more complex a system is the less power it has.
    1. Unnecessary complexity in the system separates, judges and punishes the user.
  5. As a human being you can observe the system, enforce the system or resist the system.
    1. System observation is being neutral with the system.
      1. Those who observe the system are the system builders.
    2. System enforcement is being positively charged by the system.
      1. Those who enforce the system are the system maintainers.
    3. System resistance is being negatively charged by the system.
      1. Those who resist the system are the system rebels.
  6. A system has two directional flows. These are:
    1. Upstream
      1. To go upstream is to go against the flow of life.
      2. Said another way, upstream flow is the Teacher.
      3. This is where one learns to Know Thy Self.
      4. “If you want to go fast, go alone.”
    2. Downstream
      1. To go downstream is to go with the flow of life.
      2. Said another way, downstream flow is the Healer.
      3. This is where one learns to Generate Thy Self.
      4. “If you want to go far, go together.”
    3. Notes:
      1. As a creator you have true conscious choice between knowing when to go upstream and when to go downstream.
      2. Said another way, being able to live life upstream or downstream gives Mastery.
  7. A system has inputs.
  8. A system has processes.
  9. A system has procedures.
  10. A system has outputs.
  11. A system’s input goes through a process.
  12. A process comes with a procedure.
    1. A process is what human beings talk about.
    2. A procedure is what human beings do in physical reality.
    3. Human beings talk process, but do procedure.
  13. Processes are social conversations.
    1. Social conversations use social definitions for words.
    2. Processes deal with efficiency.
    3. Efficiency is doing it right.
    4. Applied routinely, an efficient process produces a result.
    5. A result is a logical calculation that excludes the user’s direct experience.
    6. Results are produced.
    7. Result production is grounded in processes.
    8. Processes convert into routines.
    9. Routines maintain a system.
    10. Routines are mechanical.
    11. Results give Mechanical Linear Growth.
  14. Procedures are operational conversations.
    1. Operational conversations use operative definitions for words.
    2. Procedures deal with effectiveness.
    3. Effectiveness is doing the right thing.
    4. Applied with practice, an effective procedure generates an outcome.
    5. Outcome is a generative simulation that includes the user’s direct experience.
    6. Outcomes are generated.
    7. Outcome generation is given by procedures.
    8. Procedures convert into practices.
    9. Practices upgrade a system.
    10. Practices are organic.
    11. Outcome gives Organic Geometric Growth.
  15. A process with a procedure gives a valuable output.
  16. To have valuable output consistently requires structure, integrity and order.
    1. Structure gives capacity.
    2. Integrity gives workability.
    3. Order gives flow.
  17. Inside of systems manage projects and supervise people.
    1. Projects are talked about inside of a process.
    2. People work inside of a procedure.
  18. Systems come online when they receive inputs with correct application of process and procedure over time.

System Conversation

by Julian Wojczynski

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